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FAQs

Getting Started is Easy

ColorTyme Rent-To-Own offers flexible payment options that gives you the opportunity to buy what you want, without using credit.

Getting started is easy! Fill out the Get Started form at any time with no obligation to purchase. Once your form is submitted, a sales associate will contact you, to answer any questions and set-up a time for you to come to the store and finalize your agreement, including verifying where you live, your income and a few personal references.

 

Find year nearest ColorTyme location.

 

 

Products may vary by each location. A sales associate will work with you to find the furniture, rent-to-own appliances and electronics you need. If you don’t find what you want our stores also have the ability to special order items just for you. Find a ColorTyme location near you or fill out an online Pre-Approval Form to get started.

 

Product details are available with each product listed on the website. This information contains dimensions and specific features. If you still have questions about a product, a local store associate will be able to further assist you with this information. Find your nearest ColorTyme location.

Yes! ColorTyme Rent-To-Own offers the latest products, in the best brands you know and trust. You can save big, on previously rented/used furniture and appliances at discounted price. Contact your local ColorTyme for more information.

We offer furniture, appliances, computers and electronics that have been previously rented and are look ‘like new’. We run each item through a vigorous Quality Assurance process for re-inspection, refurbishing and cleaning before it’s available for purchase - often at a great savings.

Getting started at ColorTyme is quick and easy. During your first visit, bring information so we can verify your residence, source of income and a few personal references. We'll arrange delivery - on the same day, in most cases - and you'll be enjoying your new items.

  • Find your nearest ColorTyme location and speak directly with a store associate.
  • Call 1-800-487-8963 to be directed to a store near you.
  • Call Customer Service at 1-877-435-7197 for any support and questions.

Yes! Once you find the product you want, you can fill out the Get Started Form for the store nearest you. Once the store receives that information, they will contact you. To complete your transaction, you can choose either to visit the store in person or arrange the details over the phone (the sales associate will explain the process).

Your privacy is important to us. The guidelines we use for protecting the information you provide us during a visit to our website are listed in our Privacy Policy.

 

After Delivery

If you ever feel decide to upgrade your item to something with more/newer features, just let us know and your payments will adjust accordingly. Contact your local ColorTyme Store.

During anytime in your agreement, you can take advantage of our Early Purchase Option, which allows you to pay off your item when you're ready and where you save big on your remaining total cost. Contact your local ColorTyme Store for your savings.

If you ever need to make a payment late, contact the store manager of your ColorTyme location as soon as possible and we'll be happy to assist you!

Unforeseen things happen, and ColorTyme understands. At any time, you can return your merchandise and simply put a hold on your payments. Then when you're ready, you have the freedom to come back and get the same or comparable item, and pick up your payments right where you left off.

If an item breaks due to of any kind of manufacturing defect, we'll repair it quickly and at no additional cost. If off site repairs are needed, we'll even give you a loaner while you wait.

 

ColorTyme Communications

  • Fill out a Get Started Form and a store associate will be in touch.
  • Find your nearest location and speak directly with the store manager.
  • Call 1-800-487-8963 to be routed to a store nearest you.
  • Call Customer Service at 1-877-435-7197 for any support and questions.

Please add ColorTyme@mail.vresp.com to your trusted list of senders, contacts or address book. Also, our email may have been mistakenly sent to your spam or junk folder. Please go to your spam/junk folder and mark it as 'not spam'.If you're still not receiving ColorTyme promotional emails, then click on Deals by Emails and sign-up again.

 

end faq

 

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